Apollo Scooters Australia

Apollo Scooters Australia-specific help center articles.

• Apollo Scooters Australia Limited WarrantyFor defects that occur within the first 30 days (errors out of the box), customers can return the scooter for a new replacement scooter under Apollo’s free guarantee, subject to Apollo Limited Warranty Terms and Conditions. Minor cosmetic defects do not qualify for the Limited Warranty, please reach out to our support team via live chat or email for further assistance. You will be required to upload an image of the Warranty card with your claim, as well as images and videos of the defect. Where…Read more
• Apollo Scooters Australia Return& Cancellation PolicyWe understand unexpected situations may arise, leading to order cancellations/returns. Prioritize due diligence to minimize returns. We encourage the use of self-service options like or scooter quiz, our customer support team, and Test Drives for informed decisions. Final Sale Items: Spare parts and Apollo branded merchandise are final sale. Accessories/upgrades are returnable if unused. Address Changes: requests must be done on the order date; otherwise, we cannot guarantee the update will be …Read more
• Australia General Shipping FAQHow long does delivery take? South-East: 3–7 business days East: 5–9 business days West: 5–9 business days North: 5–10 business days These are estimates only and are not guaranteed. For most orders in Australia, plan for 7 to 10 business days from the time your order is processed. Which shipping carriers do you use? EWE & Australia Post Delivery issues in Australia Apollo does not have direct control over carrier delays or delivery issues once your order has shipped. If you experience a problem…Read more
• Bought an Apollo from Scooter Hut in Australia: warranty questions, parts and assistance while stock lastsIf you purchased your Apollo scooter in Australia through Scooter Hut, we understand you may have questions about warranty coverage and parts support. Apollo is committed to supporting affected customers during this transition. While our stock lasts, we work closely with the new ownership team to ensure you receive the necessary parts and assistance.Read more