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Australia General Shipping FAQ

Last updated November 5, 2026

  • How long does delivery take?

    • South-East: 3–7 business days
    • East: 5–9 business days
    • West: 5–9 business days
    • North: 5–10 business days
    • These are estimates only and are not guaranteed. For most orders in Australia, plan for 7 to 10 business days from the time your order is processed.

  • Which shipping carriers do you use?

    • EWE & Australia Post
  • Delivery issues in Australia

    • Apollo does not have direct control over carrier delays or delivery issues once your order has shipped. If you experience a problem with your delivery, please contact your carrier directly as a first step: they will have the most up-to-date information on your shipment.

    • If you need further assistance after reaching out to the carrier, our support team is happy to help.

  • Tracking Information

    • It may take 24–48 hours after your order is processed for your tracking number to appear.

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