Getting Started

Quick guides and essential information to help new users set up and begin using Apollo Scooters.

• Unboxing and Setup8 articles
• First Ride2 articles
• FAQs for New Rider25 articles
• User Manual Overview1 article

• How to enable/disable kickstart in the app?The throttle may not activate the motor of our app-enabled scooter model if the scooter has kickstart mode enabled in the app settings. This means you need to kick the scooter forward to gain speed before using the throttle to start the motor. Kickstart is a safety feature. It prevents the scooter from accelerating immediately when you step on it, which is especially useful for first-time riders getting used to the throttle. A new scooter that seems not to accelerate out of the box: see "Motor…Read more
• Why is my brake light always on and flashing when I brake?On most Apollo scooters, it is normal for the rear light to stay on as a running light and then flash or change intensity when you brake. This is a built-in safety feature and, on many models, it cannot be turned off. What you're seeing Rear light stays on while riding: works as a constant tail light so others can see you from behind. Light flashes or brightens when you brake: acts as an active brake light to signal that you are slowing down or stopping. Legacy City and Air 2022 to 2023 in Eco…Read more
• What is the DOT display on Apollo scooters?The DOT display is Apollo's dot-matrix screen. Its dot-matrix technology mimics traffic light displays, so it is readable in sunlight. What it shows Real-time speed Battery percentage Ride mode Odometer Error diagnostics Which scooters have it DOT 2.0: Phantom 2.0, Phantom 2.0 Stellar and City Stellar. DOT 1.0: Go 2026, Go Stellar and City 2.0. DOT display: Go 2024. Dot-matrix display: Explore 2.0. How to use it Power on: the display shows your speed, battery bar and current mode. Change mode:…Read more
• Where can I buy an Apollo scooter, online or in person?You can buy Apollo scooters directly from Apollo's online stores, at Best Buy in North America, and through a network of international dealers and distributors. Buying direct from Apollo (online) Buying directly from Apollo gives you access to the full model range, latest releases, and official support. USA: apolloscooters.co Canada: apolloscooters.ca Australia: apolloscooters.au You get a full selection of models, official warranty and returns, access to genuine spare parts and accessories, an…Read more