Warranty Coverage

What photos do I need to send for a warranty claim?To submit a warranty claim, you need at least one clear photo or video of the defect. For everything else a claim needs, see Apollo Scooters Limited Warranty (US and Canada) or Apollo Scooters Australia Limited Warranty (Australia).Extra photos of your scooter help our Warranty Team accurately assess the issue and avoid delays in processing your claim.Helpful photosThese views of your scooter help the most:Full scooter: left side viewFull scooter: right side viewFront viewRear viewTop viewBotto…Read more
Lifetime Frame Warranty (Previously 10,000km Warranty)Overview Apollo now offers a Lifetime Frame Warranty on select 2025+ scooter models. It replaces the previous 10,000km Warranty. This warranty applies to the original owner and covers qualifying structural defects for the lifetime of the scooter. This article outlines eligibility, coverage, exclusions, and claim outcomes specific to the Lifetime Frame Warranty only. Eligibility Requirements A scooter qualifies for the Lifetime Frame Warranty if all of the following conditions are met: The scoot…Read more

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